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Technically Speaking...

...a technical services newsletter for Nebraska libraries

Volume 2 number 1 Fall 1996



CHECK IT OUT!

Judy Winkler

LC-Easy is a computer-based program designed to help students and other novice shelvers learn
to shelve using the library of Congress classification system. You can find an explanation of the
program, along with "program clips" and ordering information at:
http://www.lightlink.com/kish/index.html

THE CHAIR SPEAKS

Sara Martin

It is my pleasure to be able to write the first column for The Chair Speaks for my term as Chair
of the Technical Services Round Table. We have just completed a very active and successful
year. Our accomplishments to date have been: becoming a round table of NLA, holding 4
statewide HTML workshops, becoming affiliated with ALCTS, sponsoring the Telecommuting
program at NLA/NEAM and co-sponsoring two programs with the Paraprofessional Section
featuring Gene Kinnally from the Library of Congress. We also presented the Honorary Charter
Member award to Sandra Herzinger at the NLA conference for her role in helping to create the
Technical Services Round Table. We have lots of good pictures of the NLA conference and I'd
like to thank David Harlan for taking those pictures for us.

Many of the TSRT accomplishments are due to the efforts of our TSRT Past Chair, Margaret
Mering. Margaret has shown a deep interest and commitment to the creation of TSRT and has
been instrumental in helping the Round Table to become the organization we have today. On
behalf of the TSRT board and myself, I want to thank Margaret for everything she's done and we
look forward to her continued involvement with the Technical Services Round Table in the future.

This coming year promises to be as active and fruitful as the last. We're starting the year in good
financial shape and we have several workshop ideas that Corinne Jacox, our new Vice-Chair,
plans to pursue. A few topics being considered are: Dewey 21, book repair, and disaster
preparation. If you have any program ideas, please contact Corinne at 402-472-2517 or send
her an e-mail message at: corinnej@unllib.unl.edu. If you have any ideas or concerns for the
Technical Services Round Table I would sincerely appreciate your thoughts. I can be reached at:
402-472-2485 or e-mail saram@unllib.unl.edu.

UNL Joins NACO

Sue Ann Lewandowski

Ten catalogers at the University of Nebraska_Lincoln attended a thirty-hour training session,
September 16-12, 1996, to learn how to create authority records for the Library of Congress
Name Authority Cooperative Program (NACO). Carole Goebes, David Harlan, Sandy
Herzinger, Corinne Jacox, Ming Jian, Sue Ann Lewandowski, Margaret Mering, Larry Mozer,
Julie Swann and Mary Tilley were trained by Sami Kotb of the LC Cooperative Cataloging
Team. Training was held in the new Love Library ESC Room.

NACO participants are authorized to submit headings for personal authors, corporate authors,
uniform titles and geographic entities. The headings are added to LC's authorities database and
are accessible in OCLC's authority file. In the NACO training manual, it says that NACO "began
in 1977 as a joint project between the Library of Congress and the U.S. Government Printing
Office (GPO) to use and maintain a common authority file which would reduce the cost of
authority work, the most expensive aspect of cataloging." NACO is now a component of the
Program for Cooperative Cataloging (PCC) which was initiated in February 1995. According the
Program for Cooperative Cataloging brochure, the PCC "is an international cooperative effort
aimed at expanding access to library collections by providing useful, timely, and cost-effective
cataloging that meets mutually-accepted standards of libraries around the world."

Shaista Wahab, cataloger at UNO, has been contributing headings through NACO since March
1995. She submits names in Pushto, Persian and English. She attended eight days of training in
all, five for names (NACO) and three for series authorities (SACO). Shaista feels that she got
more out of the training at LC than if someone had gone to Omaha to train her because she was
able to network with many LC librarians. Because there were so many at UNL who required
training, it was more feasible for a trainer to come to Lincoln.

The catalogers at UNL are excited to have the opportunity to join with Shaista in submitting
records that are Nebraska-related. There will be greater access to Nebraska-related items in
part due to UNL's participation in NACO. Both UNL and UNO catalogers also contribute
non-Nebraska authorities, as well.

If you are interested in learning more about NACO, SACO or the PCC, you can access the
PCC Web site at http://lcweb.loc.gov/catdir/pcc/ pcc.html or contact the Cooperative Cataloging
Team Leader, Library of Congress, Washington, DC 20540-4382, 202-707-7920.

NEBRASKA NEWSPAPER PROJECT IS ON THE WEB

Corrine Jacox

The Nebraska Newspaper Project is a cooperative project between the University Libraries at
the University of Nebraska-Lincoln and the Nebraska State Historical Society. It is funded by
the National Endowment for the Humanities and is part of the U.S. Newspaper Program, which
is managed by the Library of Congress. The U.S. Newspaper Program is committed to locating,
cataloging, union listing, and preserving every newspaper ever published in the U.S., including the
U.S. protectorates and newspapers published prior to independence. In Nebraska, the project is
seeking every issue of every newspaper ever published within Nebraska from territorial times
through the present.

For more information about the Nebraska Newspaper Project, take a look at its new web site at
www.unl.edu/nebnews/nnphome.html. In addition to information about the Project, there is a
history of newspaper publishing in Nebraska, information on what the Nebraska State Historical
Society is doing to preserve newspapers on microfilm and how the microfilm can be checked out
through interlibrary loan. There are examples of mastheads from Nebraska newspapers. Access
is also provided to online newspapers and other state newspaper projects.

NLA/NEMA CONFERENCE SUMMARY

Gene Kinnaly

The Nebraska Library Association/Nebraska Educational Media Association Annual Convention
was held at the Cornhusker Hotel in Lincoln, Nebraska on October 23-25, 1996. The theme of
the conference was "Success At All Points: Strength Through Interdependence." I was invited to
speak at the conference, and I was co-sponsored by the NLA Paraprofessional Section and the
NLA Technical Services Roundtable.

I thought the conference was excellent. The conference site, the Cornhusker Hotel, was
outstanding. The meeting rooms were plentiful, the right size, always set up in advance _
everything was just right. The food was *very* good, both at the conference and at the hotel's
restaurants. I also stayed at the Cornhusker, and the rooms were terrific. The hotel is very
convenient to many of the sights Lincoln has to offer, including the campus of the University of
Nebraska-Lincoln.

The conference itself was extremely well organized, and very well attended (I believe I heard the
attendance was over 675!). Probably most of the participants were professionals from
Nebraska, but there was also a good mix of paraprofessionals and out-of-state attendees.

There were approximately 60 vendors there, representing a wide range of library services and
interests. And the conference was structured in a way which allowed ample time to visit the
vendor booths.

I want to describe for you a few of the sessions I attended at the Nebraska Library
Association/Nebraska Educational Media Association Annual Convention.

1. Alternative Worksites _ Staff from the University of Nebraska-Lincoln Libraries, through a
series of short plays, outlined the pros and cons of alternative worksites. Acting out roles as
library workers and as supervisors, the presenters gave a lot of very good information on the
subject in a very entertaining and highly effective way. Some of the reasons staff were interested
in alternative worksites included: more flexible schedules _ doctor's appointments, day care, etc.;
fewer distractions; more personalized and thus more adjustable work environment; easing of
commuting and parking worries. Some of the concerns expressed by management included:
difficulty in judging accountability _ quantity and quality of work performed; scheduling staff
meetings; equipment concerns _ installation, maintenance, upgrades; security/care of materials
removed from the library.

A handout of the alternative worksite program for UN-L library staff was included as part of the
presentation.

2. Dealing with Difficult People _ Nancy Myers, Director of the Employee Assistance Program at
the University of Nebraska, conducted this session. The purpose of the program was to give us
several communication strategies to use with "difficult people" _ supervisors, co-workers, and
patrons alike. A variety of types of personalities were described, and possible methods of
communication were offered. For example, one of the types discussed was the "tank", an
individual who uses in-your-face intimidation to get their way, and who often present their
opinions as facts. The strategy offered included: stand your ground _ don't counter-attack, but
don't retreat, either; keep direct eye contact; talk directly to the person, using the person's name;
focus on the problem and not the person.

Other personalities included: the sniper, the grenade, the know-it-all, the think-they-know-it-all,
the yes person, the no person, the nothing person, and the whiner. The descriptions of each type
were very well done, and the strategies offered for each seemed to make sense. The handouts
included a step-by-step process for dealing with difficult people and a bibliography of works on
interpersonal communications.

3. The Five New Laws of Librarianship _ Michael Gorman, the Dean of Library Services,
California State University-Fresno, gave a talk on technology, libraries, the present and the
future. (One of the sessions I was presenting was scheduled right after Michael Gorman's talk,
but his plane was delayed in Denver, and I was asked to switch time slots. This I was only too
happy to do, since the "godfather of AACR2" is an excellent speaker, and a hard act to follow!)
His five new laws are:

     Libraries serve humanity
     Respect all forms by which knowledge is communicated
     Use technology to enhance service
     Protect free access to knowledge
     Honor the past and create the future

He also made the point that "knowledge", and NOT information, is power, and that much of the
technology available to us today makes the acquisition of "information" very easy, but that isn't the
same thing as knowledge. I think he sees technology as another tool to be used, but is concerned
that we may be focusing on technology *too* much, and not focusing enough on what that
technology can do for us.

4. There were also two very good keynote speeches. To open the conference, Bill Burns,
President of the Association for Educational Communications and Technology, spoke at length
about technology and libraries, as did Steve Cisler, Senior Scientist for Apple Computers, for the
closing keynote address. Both talks were very good.

As for me, I gave a talk on netiquette (one of LIBSUP's favorite topics!) Thursday afternoon,
and a talk on cataloging at LC on Friday morning. Both talks seemed to go well _ at least, no one
became violently ill! ;-)

On a personal note, I had a wonderful time at this conference. I enjoyed the talks I gave (and I
hope those in attendance also enjoyed them), I learned quite a bit in the sessions I attended, and I
really appreciated the opportunity to go someplace I had never been, and meet for the first time a
good cyber friend, Judy Winkler of the Nebraska Library Commission. Judy and her colleagues
in NLA did a great job with this conference, and if this year's conference is an example of a
typical NLA/NEMA conference, then they have a very good thing going in the great state of
Nebraska!

My most lasting memory of the conference I am sure will be that of the people I met. Without
exception, and particularly with the Paraprofessional Section and the Technical Services
Roundtable, the folks I met were among the nicest and friendliest it has ever been my pleasure to
meet. I had such a positive experience there, due in large part to the folks involved in the
conference. [Gene Kinnaly is a Senior Technical Advisor - Library Services at the Library of
Congress in Washington DC. He is currently Secretary of the Council on Library/Media
Technicians (COLT) and a board member or the Virginia Library Association Paraprofessional
Forum.]

NEBRASKA STATE DOCUMENTS ELECTRONIC PILOT PROJECT

Vickie Beaver

What is it? The Nebraska State Clearinghouse has been looking into different methods to make
state government information readily available to the public. Along with use of our paper copies,
the Clearinghouse is providing state government information to the public in microfiche format.
Documents are filmed and the resulting microfiche is shipped off to depository libraries
throughout the state. The next step in public accessibility is to provide state documents in
electronic format. Electronic documents would be available to anyone with a computer and
modem. Along with the microfiche, available at your closest depository library, selected state
documents will be made available online exactly the way you would see them in paper.

When? The undertaking will begin as a Pilot Project early in 1997. Selected state documents will
be made available online and updated as new editions become available. A "documents on
demand" program will be set up. Depending on developing clearinghouse guidelines and the
document, the public can request accessible state government documents be made available to
them online. The Pilot Project will be a chance for us to learn and create a service tailored to the
public's needs. Suggestions and comments from our users will be encouraged and appreciated!

How? Documents will be scanned into .pdf files. PDF will allow the document to appear
electronically the same as it appears in paper. Graphs and photos included! You will need to
have Adobe Acrobat Viewer installed on your computer. The viewer is shareware, meaning you
can download it at no cost. We will have a connection to a web page that will have Acrobat
Viewer available to download state documents page of the NLC homepage.

We are excited to be able to offer this service to the libraries and citizens of Nebraska. Look for
this service to become available early in 1997! Questions? Send us an email at
vbeaver@neon.nlc.state.ne.us.

NLA ANNUAL CONFERENCE MINUTES (10/26/96)

Corinne Jacox
The NLA Technical Services Round Table met on Oct. 24, 1996, in Lincoln, at the NLA Annual
Conference. Around 25 people attended.

   1.Chair Margaret Mering welcomed the attendees to the meeting. Mering also thanked Judy
     Johnson, Dorothy Otoupal, and Weston Crawford for their excellent presentation on
     telecommuting.
   2.Mering introduced the current officers of TSRT.
   3.Secretary Corinne Jacox handed out copies of minutes from the TSRT meeting on June 5,
     1996. The minutes were approved as written.
   4.Committee Reports
        1.Bylaws - Sharon McCaslin reported that changes will need to be made to the
          bylaws to reflect that we are a chapter of ALCTS. We are waiting for the official
          wording from ALCTS. Voting on these changes will take place at next year's NLA
          annual conference.
        2.Electronic Resources - McCaslin invited attendees to visit TSRT's web site at
          http://www.peru.edu/~nlatsrt. She also invited attendees to subscribe to TSRT's
          listserv [To subscribe to the listserv, send the message to listserv@bobcat.peru.edu.
          Leave the subject line blank and in the body of the message type: subscribe nlatsrt
          "Your Name"].
        3.Liaison - Sharon Mason reported that we were officially approved as an affiliate of
          ALCTS at ALA Midwinter.
        4.Newsletter - Judy Winkler reported that the next newsletter will be out the end of
          November or early December.
        5.Logo Contest - Winkler reported that Brian Striman won the logo contest. Brian is
          a professional cataloger and the Head of Technical Services at the University of
          Nebraska-Lincoln Schmid Law Library. He received a $10 gift certificate to
          Douglas Theatres.
   5.New Business
        1.Mering introduced Sara Martin as the new Chair of TSRT. Martin then introduced
          members of the board for 1997: Chair - Sara Martin, Vice Chair/Chair-Elect -
          Corinne Jacox, Secretary - Pat Hughes, Treasurer - Kay Hershey, Bylaws -
          Sharon McCaslin, Electronic Resources - Sharon McCaslin, ALCTS Liaison -
          Sharon Mason, Newsletter - Judy Winkler [Margaret Mering will also serve on the
          board as past chair].
        2.Martin presented Sandy Herzinger with an award as the "Honorary Founder" of
          TSRT because she provided the idea and encouragement to start the round table.
        3.Martin reported on future TSRT programs. Nancy Olson will not be able to come
          next spring. We will be looking at a workshop on book repair and Dewey 21.
          Martin asked that anyone who has suggestions for programs to give them to
          Corinne Jacox.

CATALOGING FORUM AT THE LIBRARY OF CONGRESS

Gene Kinnaly

Last week a Cataloging Forum was held at LC entitled "Cataloging Technicians: Changes,
Challenges, and Opportunities." Bettye Smith, past president of COLT and ALA's SSIRT, was
the first speaker. She covered a number of topics and she was motivational, enthusiastic,
entertaining, and very positive. For most of her talk she focused on change_the inevitability of,
and even the necessity for, change, and how library staff, professional and paraprofessional alike,
must assume personal responsibility and take steps to position themselves to take advantage of
change.Her talk was a preview of her session at next May's VLAPF annual conference. For
those out there thinking about attending, this might be yet another good reason to do so.

The second speaker was Sue Vita, the Chief of the Special Materials Cataloging Division here at
LC. Most of her talk dealt with the "Career Enhancement" program within Library Services. This
program is a means by which paraprofessional staff who might not otherwise qualify for a
professional position can apply for, and be selected for, such a position. 21 job postings,
reserved for in-house paraprofessionals, were posted this past August and September, after
more than four years of talking and planning and negotiating. The paraprofessional staff in Library
Services is very excited about the postings_over 580 applications were received for the 21
openings!

The next five speakers (yes, that's 5!), were cataloging technicians. They spoke for just a few
minutes each, and they all did an outstanding job! The topics they covered were copy cataloging
(LC cataloging technicians are being trained to process copy from other institutions), attendance
at professional and paraprofessional conferences like COLT and VLAPF, volunteering for the
OutReach Program (where small teams of catalogers and technicians are sent to other libraries to
learn of their cataloging operations), and getting involved in various committees and activities
within the Library of Congress.

Bettye was excellent, and I think the audience appreciated her enthusiasm and expertise. Sue's
description of the whole Career Enhancement program was very informative, and I know the
technicians in the audience appreciated getting a status report on the postings. But to me, and I
think to most folks in attendance (a nice blend of catalogers, cataloging technicians, and
adminstrative staff), the highlight of the program was hearing from the cataloging technicians. They
said what they wanted to say in a very impressive, professional manner. It was a wonderful
opportunity for staff to get up in front of their coworkers and supervisors and give an honest
assessment, in their own words, on several fronts.

The Cataloging Forum has attracted many speakers from "outside" as well as high-powered
in-house speakers, but to me, this particular Forum will always be special, since I saw and heard
some of my fellow cataloging technicians present themselves and their thoughts in a very effective
way.

CONGRATULATIONS!

Congratulations to Sara Martin, 1996 Houchen Bindery Beginning Professional award winner
which was presented at the Fall NLA/NEMA Conference. Congratulations to Sandy Herzinger.
Sandy was presented with two awards at the Fall NLA/NEMA Conference. TSRT presented
Sandy with the Honorary Founder Award for her contributions towards getting TSRT off the
ground. The C&U Section presented Sandy with the Distinguished Service Award for
contributions to the profession. Congratulations to Brian Striman, winner of the TSRT Logo
contest. Watch for Brian's award winning logo in the next edition of Technically Speaking!
Congratulations to Judy Winkler on her new job. Judy is the new Library Technician II, Slide
Curator at the University of Nebraska-Lincoln Architecture Library. NOTE: If you, or someone
you know, has received an award, has a new job, won a contest or otherwise done something
noteworthy, please send an e-mail to the editor or any TSRT board member so we can share
that news with everyone!

THIS SPACE RESERVED

This space is reserved for YOUR article. Please consider submitting an article on any aspect of
Technical Services that might be of interest to our readers. Have you developed new procedures
for old routines? Have you convinced your management NOT to outsource? Have you found
creative ways to outsource? Have you read a new book that would be of interest to techies?
Articles are encouraged from all parts of the library and from all levels of staff. Please help us
continue to offer an informative and interesting newsletter!
 

Technically Speaking...

...a technical services newsletter for Nebraska libraries

is published 3 times a year by the Nebraska Library Association Technical Services Round
Table. Issues are published in Fall, Winter and Spring. NEWSLETTER EDITOR: Judy Winkler,
University of Nebraska_Lincoln Architecture Library (402) 472-1193 Internet:
judyw@unllib.unl.edu TSRT homepage: http://www.peru.edu/~nlatsrt TSRT listserv:
nlatsrt@pscvax.peru.edu This publication is free to current members of the Round Table. It is not
available by subscription.